Refund policy

Returns & Refund Policy

At City Pop, we take pride in delivering high-quality, freshly made products. Due to the perishable nature of our items, all sales are final, and we do not accept returns or issue refunds. Additionally, when you purchase from us, you're supporting a team that has already received 50% of the sales, making it difficult to process returns or refunds.

However, if there is anything wrong with your order—such as damage during shipping or an issue with the quality—please contact us immediately so we can make it right. We are committed to ensuring you have the best experience possible!

For any concerns, reach out to us in our Help Center.

Thank you for choosing City Pop!